PIFiscal platform
Two ways to fiscalise. Both ZIMRA-compliant.
Choose the fiscalisation path that fits your business: a web dashboard that works on any device, or a Windows app that fiscalises straight from your accounting system. Both connect to ZIMRA server-to-server.
Solutions
Pick the one that fits how you invoice.
No accounting system? Go web-based. Already printing invoices from POS or accounting software? The Windows app fiscalises them as they print.
- Server to serverA virtual fiscal device talks to ZIMRA FDMS for you.
- QR on every invoiceSigned by ZIMRA in seconds.
- Print or emailPrint on any printer you choose, or email the invoice.
Any device with a browser
Web-based A4 solution
Type invoices into your dashboard or upload the PDFs your accounting system already makes. PIFiscal adds the QR code, submits each one, and you download or email the signed invoice. Nothing to install.
- Works on a phone, tablet or PC with internet
- Type invoices in with HS codes, or upload PDFs from your accounting system
- Daily and monthly VAT and sales reports
- Your company logo on every invoice
- Email signed invoices straight to customers
What you'll need
- Company logo for invoices
- Banking details (optional, shown on invoices)
- A device order placed on ZIMRA's portal (see how)
- Completed registration form
- Proof of payment (POP) if paying by bank transfer
Getting started
Access in 2–3 hours- 1
Register
Complete the form. We send you a link.
- 2
Brand
Send your logo and, if you like, banking details.
- 3
Pay
Bank transfer or another method, then send your POP.
- 4
Log in
Your dashboard login and a demo clip arrive.
Windows 10 or 11
Windows POS solution
The fiscal app runs in the background. Print from your POS or accounting software as usual and each invoice is fiscalised and submitted at print time. No extra steps per sale.
- Works with your existing POS and accounting software
- A4 and small till receipts, both with QR codes
- Open and close the fiscal day in one click
- Multiple servers and tills
What you'll need
- A Windows 10 or 11 (64-bit) computer
- Sample PDFs of your invoices
- A device order placed on ZIMRA's portal (see how)
- Proof of payment (POP)
Getting started
Installed remotely- 1
Samples
Email us 2 or 3 invoices from your system.
- 2
Check
We confirm every ZIMRA field is there.
- 3
Install
We set up the fiscal app over remote desktop.
- 4
Train
A 15-minute walkthrough of the fiscal day.
ZIMRA device order
Order your fiscal device on ZIMRA's portal.
ZIMRA now requires every taxpayer to place their own device order on the FDMS Self-Service Portal (SSP). Your order generates an Order Number, and ZIMRA issues test credentials for the device. We need those, plus your registration form, to register and test your device. Placing the order takes about five minutes.
Have these ready
The username and password for your organisation's ZIMRA TARMS profile.
Access to the email address registered on TARMS. ZIMRA sends your credentials there.
Know which branch the device is for, and how many devices you need.
Step 1 of 7 Sign in to the FDMS Taxpayer's Portal with your TARMS login, then click Orders.
Read the full step-by-step guide
- 1
Sign in and open Orders
Go to the FDMS Taxpayer's Portal and sign in with your TARMS credentials. On the Home screen, click Orders in the left-hand menu.
fdmstaxpayer.zimra.co.zw (opens in a new tab) - 2
Click "Place Order"
The Orders menu expands into two options. Click Place Order to open the order form. You'll come back to Orders History later to collect your Order Number.
- 3
Complete the "Place Order for Device(s)" form
- SupplierChoose ZIMRA.
- Device modelDepends on your situation. See below.
- BranchRequired. Pick the branch the device is for. Leaving it blank shows "Please select the branch" and blocks the order.
- QuantityThe number of devices you need. For one device, leave it as 1.
- Order commentDepends on your situation. See below.
First device
You don't have a server yet
- Device model
- Virtual Server
- Order comment
- New Fiscal Device
Additional device
You already have an existing server
- Device model
- Virtual Server
- Order comment
- Additional Device
Additional devices skip the testing phase. Once ZIMRA approves the order, it issues the live credentials directly. Send us the live Device ID, Serial Number and Activation Key as soon as they arrive.
No branch showing? Add one on TARMS first.
On a first device, the SSP may show "Branch Required" because your account has no branch in FDMS yet. Branches are created on the TARMS portal, which is a different site from the order screen:
- Sign in to mytaxselfservice.zimra.co.zw (opens in a new tab) with your TARMS credentials.
- Open Taxpayer Information → Taxpayer Profile, then the Branches tab.
- Click Add Branch, fill in the details and save.
Then sign back in to the SSP. The branch can take 30–45 minutes to appear. If it's not there yet, wait, then log out and back in.
- 4
Press the green "Place Order" button
Your order goes straight to ZIMRA, so check first: the supplier is ZIMRA, the device model and comment match your situation, and a branch is selected. That way you won't have to re-order.
- 5
Get your Order Number
Go to Orders → Orders History, find the order you just placed and note its Order Number. We need it to register your device.
- 6
Wait for ZIMRA's test credentials
ZIMRA generates test credentials for your device. They appear on the SSP and are emailed to the address on your TARMS profile:
- Test Device ID
- Serial Number
- Activation Key
No email after a while? Check your Spam or Junk folder, confirm the email on your TARMS profile is correct, or view the credentials on the SSP.
- 7
Send the details to us
As soon as you have your Order Number and test credentials, send us all three of these together:
Completed registration formDownload it belowTARMS Order NumberFrom Orders HistoryTest credentialsDevice ID, serial number and activation key
What happens next
With your form, Order Number and test credentials, we register the device, configure it and submit the required tests to ZIMRA. When the tests pass and ZIMRA gives final approval, ZIMRA emails the live activation credentials to the address on your TARMS profile. Forward those to us and we'll complete the activation and put your device into live operation. We'll keep in touch throughout.
Registration
Start with your TARMS details.
Download the Excel registration form and fill it in with your organisation's details exactly as registered on TARMS, including the Order Number and device details from your ZIMRA order. We use it to set up your device, your profile and your invoices.
- TaxpayerTIN, taxpayer name, VAT number, trade name and contact details.
- AddressProvince, street, house number, city, region and station.
- DeviceOrder number, serial number, model name, supplier and device ID.
Check every detail. This information configures your profile and appears on your invoices.
- 1
Order your device
Place your order on ZIMRA's portal first (steps above).
- 2
Fill in the form
Use your TARMS details, plus your Order Number and device details.
- 3
Send it to us
Attach it with your test credentials using the button below.
If the download doesn't start, send us a message and we'll send you the form directly.
Get fiscalised without buying a fiscal device.
Tell us how you invoice today and we'll recommend the right PIFiscal solution and send you pricing.